17/2/2020 - Suspension of parcels entering China

We have been updated by our courier that all Union member countries and their designated operators that its partner airlines have suspended their flights to China (People's Rep.) until further notice. Hence, bpost is currently unable to send letter-post, parcel-post and EMS items to China with immediate effect and will not be able  to accept letter-post, parcel-post and EMS items destined for China, until sufficient transport capacity becomes available. 

We will provide an update once the situation returns to normal.

We would like to thank all of our customers for their patience in this matter and to expect longer dispatch times for their parcels to arrive and be delivered,

We will be back in touch once we have been updated.



France: Strike Action; Nationwide strike action is occurring from 18th March-20th March. Severe disruption expected.


USA: Heavy snowfall has affected line-haul across the Midwest and northeast of the USA. We are expecting to see further snow and icy conditions over the next few days.


Switzerland: We have been advised that heavy snowfall is affecting delivery in the alpine region of Canton Graubünden in the eastern part of Switzerland. As a result, it's difficult, and in some parts impossible to deliver mail in the postcode areas 72xx, 73xx, 75xx, 76xx and 77xx due to road closures and avalanche warnings.

Austria: We are still seeing delays to Austria due to heavy snow fall. Expected delays in some areas have now reach 5 working days+ as some roads are inaccessible.

Germany: We are still seeing delays to Germany due to heavy snow fall. Expected delays in some areas have now reach 5 working days+ as some roads are inaccessible.

The snowfall reported is expected to make its way across Europe throughout this week and next, as a result we will begin to see some further delays.


Delays in Europe

Due to the strike action and road blockages in and around Paris we are seeing heavy delays to European destinations. This is now putting a 48-72-hour delay on items heading to Europe. We have had an update that the strikes are planning to continue throughout the week. We will communicate any updates as soon as we have them.


Slight delay on dispatch time of orders.

Please note that due to the festive period there may be a slight delay on the dispatch of order, We do strive to have all parcels dispatched in a reasonable amount of time.

We would like to thank you for your patience.


Potential Delays in US parcels.

Please note that there may be some delays in the dispatch of american parcels, This is due to storms in the Northeastern United States

Which has resulted in the closures of some USPS facility due to loss of power and damage,

Please follow the provided link for facility's affected by this - http://about.usps.com/news/service-alerts/resident-weather-updates.htm

We would like to thank you for your patience in this regard.


Slight delay on dispatch time of orders.

Please note that due to our offices being closed over the Easter period please expect a slightly longer dispatch time on all orders,

We are working hard and consistently to get all customers orders out in a fast an efficient matter.

We do appreciate your patience during this busy time.


All Parcels UK and International.

Severe Weather Warning - UK

Due to ongoing severe weather warnings across the UK, there are currently delays on all parcels being shipped.

We are unable to guarantee Next Day Delivery or Tracked 48 shipping services as both Royal Mail and Parcel Force have had to close local depots.

This is also delaying our international parcels being shipped to Heathrow for routing to destination countries. 

Delays are expected to carry on to next week as weather will continue to affect services and backlog from 28/02/2018 is cleared.

We thank you in advance for your patience. 

Updates from Couriers

Royal Mail

Friday 2 March 2018
General Overview
The severe weather conditions affecting the country are continuing to disrupt Royal Mail's services today.

Our mails distribution network was disrupted by the wintry conditions last night and this has adversely affected on the movement of mail around the country, and hence the availability of mail for delivery today in many parts.

We'll be out delivering and collecting mail today, but only in areas where access is possible and it's safe for our people to perform them.
We'll keep these pages updated with as much information about services as possible.

We're doing all we can to maintain services at a near-normal level and would like to apologise to customers whose mail deliveries and collections have been affected by the severe weather conditions.


Severe Weather Warning
Significant snow has caused major disruption to transport services across much of the UK. There is a Red weather warning for heavy snow showers and drifting of lying snow covering the central belt of Scotland. As a result we have had to close our Edinburgh, Glasgow and Perth depots overnight with no parcels leaving or arriving this morning.

Red weather warnings are also in place for Storm Emma which is forecast to cause heavy snow and drifting in strong winds across South West England and South Wales later today.

There are Amber weather warnings for frequent and heavy snow showers across much of Scotland, North East and North West England, East Midlands, East Anglia, South East England, Southern England and West Midlands.

Where it is safe to do so, our drivers are out delivering and collecting as normal but there is likely to be significant disruption to our services across most of the UK so we have had to suspend sameday ad-hoc collections and suspend our delivery service guarantees nationwide today.

Furthermore, the congestion at the channel crossings is still causing delays to all our export services to mainland Europe and guarantees are suspended on Euro Priority and Global Priority services to all mainland Europe plus the Channel Isles and Republic of Ireland today.

Update 10am 01-03-2018

An update to the Red weather warning in the South West and South Wales is we are in the process of shutting Newport, Swansea and Exeter depots so there will be no further deliveries or collections today.

Bpost - Landmark

United Kingdom (Royal Mail)
Significant snowfall has caused major disruptions to transport services across much of the United Kingdom. Royal Mail has had to close its Edinburgh, Glasgow and Perth depots overnight, with no parcels leaving or arriving on the morning of 1 March 2018.

Amber weather warnings are in place for frequent and heavy snow showers across much of Scotland, North East and North West England, the East Midlands, East Anglia, South East England, Southern England and the West Midlands.

Where it is safe to do so, Royal Mail is delivering and collecting as normal, but there is likely to be significant disruption to services across most of the United Kingdom.

France (La Poste)
Transportation of inbound and outbound flows is impacted since 28/02/2018.
34 departments of France are impacted for collection and delivery.
Domestic flights have been canceled or diverted from/to Marseille, Nice, Montpellier, Lyon and Corsica.
Road traffic is very difficult with trucks blocked on several roads.

Denmark (Postnord Denmark)
The southern part of Denmark will have delays in delivery and collection of mail this week. This affects the zip codes 3700-3799 and 4600-4899.

Sweden (Postnord Sweden)
Delays are expected in the distribution of letters and parcels within zip code areas 20-24, 27, 28-29, 36-39.

Ireland (An Post)
An Post informs that all Mails and Parcels Operations are suspended with immediate effect until further notice.

Spain (Correos y Telégrafos)
Due to bad weather and snow storms, the northern part of Spain has faced transportation problems. Because of that trucks to Germany and to France departing from MAD have been retained during 27 and 28/02, and outbound process has been severely affected.

We apologise for any inconvenience this may cause.


All Parcels UK and International.

Severe Weather Warning - UK

There are Red weather warnings for frequent and heavy snow showers across much of Scotland, North East and North West England, East Midlands, East Anglia and South East England, spreading later to South West England.This is likely to cause significant disruption to our services today in those areas.

Snow is forecast in the UK this week which will affect flights and may delay your parcel. Please track your parcel regularly but please be aware, tracking statuses may not update for 3 to 5 days.

Please note, all our parcels are shipped from Scotland so delays are expected.

We apologise in advance for any inconvenience that this may cause.


All Parcels UK and International.

Due to being closed during the holidays we ask for all customers to allow extra time for your parcels to be shipped. We are currently working through all shipments quickly and your parcels will be shipped very soon. Once your parcel has been dispatched you will receive an email containing all of your tracking and shipping information. 

We appreciate your patience upon the matter.

If you have any issues then please feel free to contact our Customer Care Team by submitting a ticket at the link provided below. 


Thank you for your patience.

Happy New Year!




Please be aware that there are current delays on order being shipped to China however this should be resolved and tracking updates should be made available by 11th November 2017.



Please see below notice from Royal Mail regarding parcels shipping from Scotland. Please expect small delays.



Golden Week in China commences Sunday 1st October 2017. During the Golden Week flights will be very busy due to more passengers and luggage which results in mail being offloaded. Please allow extra time for deliveries.


China + Australia Update

Due to an ongoing delay parcels that suffered have since started to move. The majority of parcels have been delivered to their destinations. We are still continuously working with our international couriers in regards to those that have still not been delivered and will keep giving as much updates as possible throughout.



A major Category 4 Hurricane Harvey hit Southeast Texas Saturday, August 26, 2017. High damaging and life-threatening winds with destructive hurricane conditions impacted the entire area.  Over 800 Houston-area flight cancellations and delays, road closures, and severe weather impacted the transport, processing, and delivery of inbound & outbound operations in Texas, Louisiana, Mississippi and surrounding areas. More than 300,000 residents are without power. USPS will provide updates when available.



As of today parcels going to China have started to update and are being processed by Chinese customs. Please keep tracking your parcels as you should see some movement towards the end of this week into the start of next. 


Please be advised that there are still some transit delays with Australian parcels. We are still currently working with international courier services to quickly rectify the problem. 


China & Australia 

Please be advised that both China and Australia are facing transit delays at current. Our relevant departments have already raised an investigation into this, we are awaiting for further information and for the delays to clear. Please keep refreshing this page for current updates, we will keep posting updates as soon as they come in. 



Delays to shipments have been caused by an extremely high number of parcel volumes being handled there, which are not typical at this time of year. Options are being explored to resolve this situation as quickly as possible, however please expect delays.


Please be advised, USA notified us a major piece of sortation equipment at the Los Angeles ISC suffered a breakdown on June 2nd and contingency operations were enacted to process mail. Some delays and backlogs have resulted, and perhaps some loss of tracking information on some items. The expectation is that the sack sorting machine will be restored to service and processing mail normally by the coming weekend. USPS will provide updates confirming when all is back to normal. Please accept USPS’ apologies for any inconveniences caused.