We are a UK based company with international shipping capabilities.
All our parcels are shipped from Scotland to Europe. From there, the parcels are shipped to their destination countries.
Once your parcel arrives in the destination country, it will be inspected by Customs and released to the local distribution network.
You may incur additional import fees when buying products from abroad. In this instance, you may be required to pay Customs the additional import fees to release your parcel.
Please check the Customs website of the country you are shipping to for information about rates and fees.
If you are charged import fees, please send us a photocopy of the receipt of the charges you have paid.
If the order value is £59.99 and under, we will credit your Unineed Credit Account with £10.00 .
If the order value is £60.00- £99.99, we will credit your Unineed Credit Account with £15.00 .
If the order value is £100.00 and over, we will credit your Unineed Credit Account with £20.00 .
Please note, we are unable to offer monetary refunds for additional import fees.